Online grocery shopping has taken off during the pandemic, and companies are introducing a new type of store meant to fulfill online orders. But part of the reason the future is unclear is not everyone is online ordering experiences have been stellar, says Terry Esper, associate professor of logistics.

Want to address systemic racism at business schools? Seven business school scholars, including Tanya Menon, professor of management and human resources at Fisher, suggest starting with MBA program rankings.

The National Rifle Association’s revenue from member dues cratered and legal costs soared in 2019 as the group weathered internal strife and investigations by attorneys general in New York State and Washington, D.C., into alleged financial impropriety and violations of nonprofit law. “No matter how you interpret it, things have gotten worse,” said Brian Mittendorf, the Fisher Designated Professor in Accounting and an expert on nonprofit accounting.

Meet the researchers and thought leaders who have joined Fisher’s world-class faculty ahead of the 2020-21 academic year.

Lug nuts used by Ford Motor Co. remain a source of controversy even after a federal court this year dismissed a proposed class-action lawsuit alleging that the two-piece design was defective and dangerous. W.C. Benton, the Edwin D. Dodd Professor of Management  at Fisher, urges caution on Ford's part in dealing with the issue.

As part of the “There’s a Better Way” podcast, Aravind Chandrasekaran, associate director of the Center for Operational Excellence, talks with Tracy Dumas, associate professor of management and human resources, about how our personal and professional lives interface with one another. 

Brian Mittendorf, the Fisher Designated Professor of Accounting and an expert in charitable giving, shares his thoughts on MacKenzie Scott’s $1.7-billion donations to nonprofits focused on equity, climate change, Historically Black Colleges and Universities and nonprofit infrastruc

One of the world’s most influential researchers is being recognized for his contributions to the field of human resource management.

The nonprofit Turning Point USA has made misleading financial claims and gets its “independent” audits from its co-founder’s former business associate. Associate Professor of accounting Tzachi Zach provides some insight into audit practices and procedures involving nonprofits.

The pandemic has changed consumer behavior, escalating demand for specific products while companies grappled with manufacturing interruptions from the initial outbreak in China, said Terry Esper, associate professor of logistics.

For a boycott like this to work, customers need choices. There are other brands but stores have to carry them. Terry Esper, a supply chain expert at Fisher, said if they don’t already, “it may be a touch more difficult kind of getting access to some of those competing brands, especially in a situation like this, where those supply chains are already pretty strapped because of just the way things are with COVID-19.”

Joe Alutto, distinguished professor, emeritus, and former executive vice president and provost, and interim president at Ohio State, says leaders should expect to face unexpected challenges. No matter the circumstances it’s vital that new leaders take time to listen to stakeholders, then find ways to effectively communicate and advocate for their vision for the organization.

Professor Terry Esper continues the conversation of racism affecting delivery drivers and offers some suggestions for addressing the problem.

A handful of restaurants have reported revenue growth during the global coronavirus pandemic, while others are struggling to get by. What separates them? Neighborhood support is a common theme among successful restaurants, said Joseph Goodman, an associate professor of marketing at Fisher.

As part of the There's a Better Way podcast series, Dr. Cynthia Turner, chief diversity officer and assistant dean at Fisher, discusses the history of the black community in America, the difference between equality and equity, and the need for action from both the individual and the institution in fighting against systemic racism.

As Ohio State University leaders entered a rapid decision-making mode in early March to prepare the university’s response to the COVID-19 pandemic, President Michael V. Drake’s goal, given the very high stakes, was to “overreact slightly rather than under-react at all.” Drake revealed this strategy and shared insights about leading the university through the pandemic as part of the Max M. Fisher College of Business Webinar Series.

Experts, including Fisher's Grant Donnelly, talk about how to overcome the inability of many people to build a rainy-day fund. With the economic slowdown, their advice is more important than ever.

The coronavirus pandemic is striking a blow to the event-ticketing industry as organizers cancel and postpone concerts and other performances to adhere to lockdown orders and social-distancing protocols.

Amid the COVID-19 pandemic, the Fisher College of Business community worked together to make the transition to online curriculum delivery a successful one. Hear from faculty members and students about the sudden adjustment to distance learning.

Despite government changing advice on wearing masks, few people are warming to the new advice in Columbus. This might be the norm for a while, said Grant Donnelly, an assistant professor of marketing at Fisher who has researched how public campaigns and messages influence public behavior. “Effective messaging requires consistent messaging to instill trust.”

Facing a pandemic is stressful enough by itself, but many Americans must deal with losing their employment on top of health concerns. To help guide Americans in this time of crisis, WalletHub turned to a panel of experts, including Joseph A. Alutto, distinguished professor, emeritus, in the Department of Management and Human Resources.

Michael Knemeyer, professor of logistics at Fisher, says until companies are able to synchronize supply and demand, the current COVID-19 pandemic will continue to be problematic for global supply chains. 

The coronavirus (COVID-19) pandemic has placed never-before-seen focus and demand on global supply chains. Michael Knemeyer, professor of logistics at Fisher, says that while the disruption has been unprecedented, supply chains will become more resilient because of lessons learned from the pandemic.

James Hill, chair of Fisher's Department of Management Sciences, says that although the supply chain is set up to handle increases in orders, panic buying, such as the kind seen during the COVID-19 pandemic, tends to drive up production, labor and logistics costs for manufacturers, who then pass that cost on to the distributors.