Aravind Chandrasekaran

Aravind (Are-uh-vind) Chandrasekaran (Chan-druh-say-kuh-rin) (AC) was named interim dean of The Ohio State University Max M. Fisher College of Business in June 2025, bringing more than 15 years of experience as an operations management expert and academic leader at the college. He holds the John Berry Sr. Chair in Business. 

Before his appointment, AC served as senior associate dean for faculty, research and non-degree executive education ― a role in which he spearheaded innovative enhancements to Fisher’s teaching, research and outreach priorities. 

Prior to that position, he was the college’s associate dean for graduate programs and executive education, managing a diverse portfolio that included the Full-Time MBA, Working Professional MBA (WPMBA), Specialized Masters, Executive MBA, Master of Business in Operational Excellence (MBOE) and custom executive education offerings. He has also played a key role in developing tailored teaching and research programs for global organizations such as Tata Consultancy Services, Ford Motor Company and Zimmer.

In the classroom, AC is a highly respected educator who has been recognized with multiple college honors including the WPMBA’s Outstanding Core Professor Award (2012, 2016) and the 2013 Pace Setters Award for Teaching Excellence. In 2017, he was named one of Poets&Quants’ “40 Under 40” Top Business School Professors.

He was appointed the Fisher Distinguished Professor in Operations and Business Analytics in 2021.

As a researcher, AC’s work explores innovation, organizational learning and knowledge creation across sectors such as high-tech R&D, manufacturing and health care delivery. His recent work focuses on the intersection of artificial intelligence, ethics and operational excellence. His academic scholarship has been featured in top journals including Management Science, Manufacturing & Service Operations Management (MSOM), Journal of Operations Management, Production and Operations Management, Information Systems Research, Journal of General Internal Medicine, Journal of Surgical Research, and Harvard Business Review.

His research has earned numerous accolades, including the 2012 INFORMS-Industry Studies Best Paper Award, the 2013 Carol J. Latta Emerging Leadership Award from the Decision Sciences Institute, and Fisher’s 2015 Pace Setters Research Award.

He holds a PhD in Business Administration and a master’s degree in Industrial Engineering from the University of Minnesota.

Awards

• JOM Best Paper Award (Beacon Award) for Impact (2025)                                              
• JOM Meritorious Service Award (2023)                                                                                   
• Chan Hahn Best Paper (Academy of Management) (2021)
• Poets and Quants Best 40 Under 40 Professors (2017)
• Outstanding Core Professor (2016)
• Pace Setters Research Award (2015)
• Carol J. Latta Award for Outstanding Early Career Scholar (awarded by DSI)  (2013)
• Winner of INFORMS – ISA Best Paper Award (2013)
• Daniel Westerbeck Graduate Teaching Excellence Award (2013)   
• Outstanding Reviewer for Decision Sciences Journal  (2012)
• Outstanding Core Professor in WPMBA Program (2012)

Areas of Expertise

• Product and Process Innovation
• Healthcare Operations
• AI in Healthcare
• Operational Excellence
• Knowledge Management
• AI Ethics 

• PhD in Business Administration, University of Minnesota
• MS in Industrial Engineering, University of Minnesota
• BS, College of Engineering, Anna University India

Published Books 

• Business Data Ethics: Emerging Models for Governing AI and Advanced Analytics (Dennis Hirsch, Aravind Chandrasekaran, Tim Bartley, Piers Turners). Springer Book Series (2023)
• Intervention Based Research in Operations Management (Aravind Chandrasekaran, Rogelio Oliva and Fabrizio Salvador) Foundations and Trends in Technology, Information and Operations Management Series. Now Publishers 2023. 

Published Articles

• Goradia, D., A. Chandrasekaran. 2024. Examining the role of single versus dual decision-making approach for patient care: Evidence from Cardiology Patients. Forthcoming Journal of Operations Management
• Chandrasekaran, A., R. Oliva, B. Staats. 2024. Registered Reports in Operations Management: Lessons from an experimental Trial. Journal of Operations Management 70 (5) 678-685.
• Lowery, J., A. Chandrasekaran, A. Headings, A. Hyder, 2024. Toward Health Promotion and Prevention: Evidence from a food and health partnership model of care. Journal of Operations Management 70 (6) 1007-1038.
• McKie, E., A. Chandrasekaran, S. Venkataraman. 2024. How do Curbside Feedback Tactics Impact Households’ Recycling Performance? Evidence from Community Programs. Production and Operations Management 33(5), 1064-1082
• Anderson. E., A. Chandrasekaran. 2024. How to sustain healthcare process improvement in heterogenous teams? Evidence from a systems dynamics model. Production and Operations Management 33(4), 880-902
• Bendoly, E., A. Chandrasekaran, M. Lima, R. Handfield, S.Roscoe. 2023. The Role of Generative Design and Additive Manufacturing Capabilities in Developing Human-AI Symbiosis.  Decision Sciences 55(4) 325-345.
• Peng, X., Y. Ye, X. Ding, A. Chandrasekaran. 2023. The impact of nursing staffing on turnover and quality: An empirical examination of nursing care within hospital units. Journal of Operations Management 69(7) 1124-1152
• Lan Y., A. Chandrasekaran, Goradia, D., D. Walker. 2022. Collaboration Structures in Integrated Healthcare Delivery Systems: An Exploratory Study of Accountable Care Organizations. MSOM, 24(3) 1796-1820
• Pan, M., A. Chandrasekaran, J. Hill, M. Rungtusatham. 2022. Multidisciplinary R&D Project Success in Small Firms: The Role of Multi-Project Status and Project Management Experience.  Production and Operations Management 31(7) 2806-2821
• Chun, Y., S. Harris, A. Chandrasekaran, K. Hill 2022. Improving Care Transitions with Standardized Peer Mentoring: Evidence from Intervention Based Research Using Randomized Control Trial. Journal of Operations Management 68(2) 185-214
• Lan Y., Gordia, D., A. Chandrasekaran. 2022. Ancillary Cost Implications of Physicians Multisiting and Inter-Organizational Collaboration during Healthcare Delivery.  Production and Operations Management 31 (2) 561-582
• Basole, R., E. Bendoly, A. Chandrasekaran, K. Linderman 2022. Visualization in Operations Management Research. INFORMS Journal of Data Science
• Ye, Y, D. Peng, D. Xing, A. Chandrasekaran 2022. Cost- Quality Tradeoff In Nurse Staffing: An Exploration of US Hospitals Facing Market Competition. International Journal of Operations and Production Management
• Lampman, M., A. Chandrasekaran, Shah, N., Brenda M., Giblon R., M. Tumerman, B. Staats., P. Ward, D. Rushlow. 2021. Optimizing huddle engagement through leadership and problem solving within primary care: results from a cluster-randomized trial. Journal of General Internal Medicine 36(8) 2292-2299
• Anand, G., A. Chandrasekaran, L. Sharma 2021.  Sustainable Process Improvement: Evidence from Intervention-Based Research. Forthcoming at Journal of Operations Management
• Lan, Y., B. Massimino, J. Gray, A. Chandrasekaran. 2020. The Effects of Product Development Network Position on Product Performance and Confidentiality Performance. Forthcoming at Journal of Operations Management
• Chandrasekaran, A., De Treville, S., Browning T., 2020. Intervention Based Research – What, Where and How to Use in Operations Management. Forthcoming at Journal of Operations Management
• Madiedo, J.P., Chandrasekaran, A. and Salvador, F., 2020. Capturing the Benefits of Worker Specialization: Effects of Managerial and Organizational Task Experience. Production and Operations Management, 29(4), pp.973-994.
• Sharma, L., Chandrasekaran, A. and Bendoly, E., 2020. Does the Office of Patient Experience Matter in Improving Delivery of Care?. Production and Operations Management, 29(4), pp.833-855.
• Choo, A.S., Chandrasekaran, A. and Chinaprayoon, C., 2020. The Role of Domestic and Foreign Knowledge Inflows on the Relationship between R&D Portfolio Mix and Innovation Outcomes: An Empirical Study of Manufacturing Firms in an Emerging Economy. Decision Sciences, 51(2), pp.349-394.
• Kale, S., Chandrasekaran, A., Kullgren, J., Moline, T., Hritz, C., Russell, D. and Mortazavi, A., 2020. Impact of Team-Based Care Models: A Lean Six Sigma Strategy to Improve Palliative Team Effectiveness and Reduce 30-Day Readmissions. Journal of Pain and Symptom Management, 59(2), pp.510-511.
• Chandrasekaran, A., Toussaint, J., 2019. Creating a culture of Continuous Improvement. Harvard Business Review Digital Article.
• Chandrasekaran, A., Linderman, K., Sting, F., 2018. Avoiding epistemological silos and empirical elephants in OM: How to combine empirical and simulation methods? Journal of Operations Management 63 1-5
• Branda, M., Chandrasekaran, A., Tummerman, M., Ward P., Staats, B., Shah N., Lampman, M., Rushlow, D., 2018. Optimizing huddle engagement through leadership and problem solving within primary care: A study protocol for a cluster randomized trial.  Trials 19(1) 536
• Anderson, E., Chandrasekaran, A., , Davis-Blake, A., Parker, G. 2018. Managing Distributed Product Development Projects: Integration Strategies for Language and Time-Zone Barriers.  Information Systems Research 29(1) 42-69
• Briggs, K., Sharma, L., Chandrasekaran, A., Finefrock, D., 2018. The effect of a hybrid training program on improving nurse communication skills: A Field Experiment. Journal of Nursing Management 49(2) 51-53.
• Van Aken, J., Chandrasekaran, A., Halman, J. 2017. Conducting and Publishing Design Science Research: Inaugural essay of the design science department. Journal of Operations Management. 47-48, 1-8
• Chandrasekaran, A., Anand, G., Sharma, L., Pesavento, T., and Hauenstein, M., and Moffat-Bruce, S. 2016. The Role of In-Hospital Care Quality in Reducing Anxiety and Readmissions of Kidney Transplant Recipients." Journal of Surgical Research 205 (1), 252-259..
• Senot, C., Chandrasekaran, A., and Ward, P. 2016. "Pursuing Conformance and Experiential Quality during the Delivery of Healthcare: Evidence from Multiple-Case Studies in U.S. Hospitals. ." Journal of Operations Management 42-43 62-79.
• Sharma, L., Chandrasekaran, A., Boyer, K., and McDermott, C. 2016. "The Impact of Health Information Technology Bundles on Performance: An econometric study." Journal of Operations Management 41, 25-41
• Chandrasekaran, A., Linderman, K., Sting, F., and Benner, M. 2016. "Managing R&D project shifts in high-tech organizations: Multi-method study." Production and Operations Management 25(3):390-416
• Senot, C., Chandrasekaran, A., Ward, P. 2016. "Combining Routines in Healt Care Delivery: An Investigation of Hospitals' Performance Path." Production and Operations Management 25(3):458-476
• Senot, C., Chandrasekaran, A., Ward, P., Tucker, A., Moffat-Bruce, S. 2016. "The impact of combining conformance quality and experiential quality on readmissions and cost performance," Management Science 62(3):829-848
• Chandrasekaran, A., Linderman, K., Schroeder, R.G.2015. "The Role of Project and Organizational Context in Managing High-Tech R&D Projects," Production and Operations Management 24(4)560-586
• Chandrasekaran, A., Linderman, K., 2015. "Managing Knowledge Creation in High-Tech R&D Projects: A Multi-method Study," Decision Sciences 46(2), 267-300.
• Claire, S., Chandrasekaran A., 2015. "What has the highest impact on the readmission rates?" Harvard Business Review (a joint collaboration between HBR-NEJM)
• Mishra, A., Chandrasekaran A., MacCormack, A., 2015. "Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope."  Journal of Operations Management 33-34, 1-14. Lead Article
• F. Salvador, A. Chandrasekaran, and T. Sohail, "Product Configuration, Ambidexterity and Firm Performance in the Context of Industrial Equipment Manufacturing," Journal of Operations Management 32, no. 4 (2014): 138-153.
• M. Gadkari, A. Chandrasekaran, "The Emergency Department (ED) at the Burton Group of Hospitals - Application of Lean and Value Stream Mapping," Operations Management Education Review 6 (2012): 59-78.
• A. Chandrasekaran, C. Senot, K. Boyer, "Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient-Centered Healthcare," Manufacturing and Service Operations Management 14, no. 4 (2012): 548-566.
• A. Chandrasekaran and A. Mishra, "Task Design, Team Context and Psychological Safety: An Empirical Analysis of R&D Projects in High Technology Organizations," Production and Operations Management 21, no. 6 (2012): 977-996.
• A. Chandrasekaran, K. Linderman, and R.G. Schroeder, "Antecedents to Ambidexterity Competency in High-Technology Organizations," Journal of Operations Management 30, nos. 1-2 (2012): 134-151.
• K. Linderman, and A. Chandrasekaran, "The Scholarly Exchange of Knowledge in Operations Management," Journal of Operations Management28, no. 4 (2010): 357-366.
• R. Shah, A. Chandrasekaran, and K. Linderman, "In Pursuit of Implementation Patterns: The Context of Lean and Six Sigma," International Journal of Production Research 46, no. 23 (2008): 6679-6699

1. Learning from High Work-Load Environments: An Empirical Study of Learning by Doing in Call-Centers (with Anand Nandkumar and Srikanth Kannan) Under Review at JOM
2. The impact of virtual visit adoption on ambulatory care utilization and patient health outcomes (with Jane Iversen and Yingchao Lan) Revision at MSOM
3. The role of access in improving prevention and healthcare costs (with Yingchao Lan ) Under Second Round Review at JOM
4. Role of Middle Management on Administering Frontline Innovation in German Hospitals (with Felix Mosner and Fabian Sting) Under Second Round Review at JOM  
5. Primary Care Regularity, Continuity, Race and Healthcare Outcomes (with Y. Lan and V. Ahuja) Under First Round Review

6. Improving Recycling Quality through AI and Green Nudges: Evidence from a Field Experiment (with Erin McKie and Nikhil Sharma) Revision at MSOM