James Hill
Background
James A. Hill is the Department Chair of Operations and Business Analytics and professor of operations management. Hill teaches elective courses in supply chain management in the undergraduate and graduate programs. He has twice received the outstanding professor for teaching excellence in the full time MBA program for the core operations management course and his elective course in matching supply with demand. He was a recipient of the Pace Setters Graduate teaching award.
Hill is primarily interested in supply chain management with an emphasis on supply chain coordination. His research on coordination covers areas such as behavioral supply chain contracts as well as psychological contracts. His current research examines how intermediaries, more specifically nonprofit organizations, and universities design processes to enable middle market business growth. Hill also does research on operations planning and control in food process industry environments with a focus on product complexity. His articles have appeared in Production and Operations Management, Journal of Operations Management, Decision Sciences, Journal of Supply Chain Management, Journal of Business Logistics, and the European Journal of Operational Research, among others.
Hill has extensive work experience in various management positions. His research and education in supply chain management and operations planning and control have included engagements with PepsiCo., Scotts Miracle-Gro Co., Nestle, Sherwin Williams, Agrana Fruit U.S., Greif, JP Morgan Chase, and Kellogg, among others.
Areas of Expertise
- Operations planning and control
- Behavioral contracts
- Supply chain management
- Process industries
Education
- PhD, Fisher College of Business, The Ohio State University
- MBA, Weatherhead School of Management, Case Western Reserve University
- BS in Electrical Engineering, University of Dayton
Publications
Published Articles
- Pan, M., Chandrasekaran, A., Hill, J.A., and Rungtusanatham, J., (2022). Multidisciplinary R&D Project Success in Small Firms: The Role of Multi-Project Status and Project Management Experience. Forthcoming, Production and Operations Management.
- Pan, M., Hill, J.A., Blount, I., and Rungtusanatham, J., (2022). Relationship Building and Growth of Minority Businesses: Does Participation in Activities Sponsored by Institutional Intermediaries Help? Journal of Business Research, 142, 830-843
- Skowronski, K., Benton, W.C., Hill, J.A. (2020). Perceived Supplier Poaching and Shirking in Outsourcing Relationships in Emerging Economies. Journal of Operations Management, 66(7), 989-1023
- Esenduran, G., Hill, J. A., & Noh, I. J. (2020). Understanding the Choice of Online Resale Channel for Used Electronics. Production and Operations Management, 29(5), 1188-1211
- Eckerd, S., Boyer, K., Qi, Y., Eckerd, A., and Hill, J.A., (2016). Supply Chain Psychological Contract Breach: An Experimental Study across National Cultures. Journal of Supply Chain Management, 52(3), 68-82.
- Blount, I.Y., and Hill, J.A., (2015) Supplier diversification by executive order: Examining the effect reporting compliance, education and training, outreach, and proximity to leadership have on government procurement behavior with minority business enterprises,. Journal of Purchasing and Supply Management, 21(4), 251-258.
- Marley, K. A., Ward, P. T., Hill, J. A. (2014). Mitigating Supply Chain Disruptions - A Normal Accident Perspective. Supply Chain Management, 19(2), 142-152.
- Eckerd, S., Hill, J.A., Boyer, K. K., Donohue, K., and Ward, P.T., “The relative impact of attribute, severity, and timing of psychological contract breach on behavioral and attitudinal outcomes”, (2013) Journal of Operations Management, 31, 567-578.
- Blount, I.Y., Smith, D.E., and Hill, J.A., “Minority business networks as sources of social capital for minority firms”, (2013) Journal of Developmental Entrepreneurship, 18(3), 45-58.
- Eckerd, S., and Hill, J.A., “The Buyer-Supplier Social Contract: Information Sharing as a Deterrent to Unethical Behaviors”, (2012) International Journal of Operations and Production Management, 32(2), 238-255.
- Z. He, J. Hill, P. Wang, and G. Yue, G., “Validation of the Theoretical Model Underlying the Baldrige Criteria: Evidence from China," Total Quality Management 22, no. 2 (2011): 243-263.
- K. Hozak and J. Hill, “The Material Handling Trade-Off When Lot Splitting with RFID in a Job Shop," International Journal of Production Research 48, no. 9 (2010): 2723-2743.
Courses
- BUSOBA 7232 - Supply Chain Analytics: Matching Supply with Demand
- Explores how firms can better organize their operations so they more effectively align supply with demand for products and services. Students will learn how to assess supply flexibility and manage demand for a fixed supply and explore topics including flexible capacity management, short-life-cycle forecasting, quick response, revenue management, buy-back contracts and revenue-sharing contracts. Prereq: MBA 6231 and 6232, or 6233; and enrollment in MBA or WPMBA. Not open to students with credit for 832.
- BUSOBA 8232 - Operations Planning & Control I
- Doctoral research seminar: critical analysis of research in fundamental and classical operations management and operations research topics. Prereq: Enrollment in BusAdm PhD program.
- BUSOBA 8235 - Fundamentals of Operational Excellence
- Doctoral research seminar: Critical analysis of research in quality management, lean, six sigma, designing operations to support and sustain innovation, integrating technology into operations. Prereq: Enrollment in BusAdm PhD program.
- BUSOBA 8238 - Supply Chain Management I
- Doctoral research seminar: Critical analysis of research in supply chain essentials, design, and management. Prereq: Enrollment in BusAdm PhD program.
- BUSOBA 8242 - Operations Management Seminar Speaker Series
- Doctoral research seminar: Critical analysis of research in different areas of behavioral operations; practice in developing research questions and formulating hypotheses; presentation of original research of publishable quality. Prereq: Enrollment in BusAdm PhD program. Repeatable to a maximum of 3 cr hrs.
- BUSOBA 8241 - Operations Method II
- Doctoral research seminar: critical analysis of analytical research methods and dynamic programming. Prereq: Enrollment in BusAdm PhD program.
- BUSOBA 8234 - Innovation Management
- Doctoral research seminar: Critical analysis of research in portfolio management, NPD, managing NPD teams, distributed and platform innovation, and innovation implementation. Prereq: Enrollment in BusAdm PhD program.